Responsible Gaming

Our Commitment to Safe Gaming

At tuiglenresthome.co.nz, we are committed to promoting responsible gaming practices. Online pokies should be enjoyed as entertainment only, not as a way to earn money or solve financial problems. We encourage all players to gamble responsibly and within their means.

Age Verification

Online gaming in New Zealand is strictly for players aged 18 years and over. We take age verification seriously and reserve the right to request proof of age at any time. If you are under 18, please do not attempt to access gaming services on our platform.

Warning Signs of Problem Gambling

If you recognize any of the following signs in your gaming behaviour, it may be time to seek help:

• Chasing losses by gambling with more money to try to recover what you've lost
• Hiding your gambling activities or the amount of money spent from friends and family
• Gambling with money intended for essential expenses (rent, bills, food)
• Spending increasing amounts of time and money on gaming
• Feeling anxious or irritable when not gambling
• Lying about your gambling habits or the time spent gaming
• Neglecting relationships, work, or other responsibilities due to gambling
• Borrowing money to fund gambling activities
• Unsuccessful attempts to cut back or stop gambling
• Using gambling as a way to cope with stress, anxiety, or other emotions

Self-Help Tools

We provide a range of responsible gaming tools to help you maintain control:

• Deposit Limits: Set a maximum amount you're willing to deposit over a specified period (daily, weekly, or monthly)
• Loss Limits: Establish a maximum loss threshold to help you stop playing before losing more than you can afford
• Session Time Limits: Set reminders to take breaks and limit the duration of your gaming sessions
• Reality Checks: Receive periodic notifications during play to remind you of your time and money spent
• Self-Exclusion: Temporarily or permanently exclude yourself from our platform if you feel your gaming is becoming problematic

To access these tools, please contact our customer support team or visit your account settings.

Support Organizations in New Zealand

If you or someone you know is struggling with problem gambling, help is available. The following organizations provide free, confidential support:

• Problem Gambling Foundation (Aotearoa)
  Free helpline: 0800 664 262
  Website: www.problemgambling.org.nz
  Offers counselling, support services, and resources for problem gamblers and their families
• Gamblers Anonymous (New Zealand)
  Website: www.gamblersanonymous.org.nz
  Peer support meetings and a 12-step recovery program
• Samaritans (Aotearoa New Zealand)
  24/7 helpline: 0800 726 666
  Provides emotional support for those in distress, including gambling-related stress
• 1737 Helpline (Aotearoa New Zealand)
  Free call or text: 1737
  24/7 support for mental health and wellbeing

Additional international support resources:

• GamCare (United Kingdom): www.gamcare.org.uk
• GamStop (United Kingdom): www.gamstop.co.uk
• Gambling Help Online (Australia): www.gamblinghelponline.org.au
• Responsible Gambling Council (Canada): www.responsiblegambling.org
• National Council on Problem Gambling (United States): www.ncpgambling.org

Take Action Today

If you believe you have a problem with gambling, please reach out for help immediately. Problem gambling is a treatable condition, and support is available. You are not alone.

Contact the Problem Gambling Foundation on 0800 664 262 or visit www.problemgambling.org.nz today. Recovery is possible with the right support.

Remember: Gambling should be fun and entertaining. If it stops being fun, it's time to seek help.